Series 11: Webinar 2


Tuesday, February 11, 2020 (Replay Available)

How should events that are disruptive to the educational process, such as those described below, be managed:

  • A student who has what she and her parents describe as “occasional seizures of short duration” insist that emergency personnel should not be called;
  • A student’s request to be permitted to use his golf cart to move between campus buildings, because his cerebral palsy made it difficult for him to walk, is denied for safety reasons;
  • The parents of a student with a spectrum disorder demand that an aide accompany him to all classes to assist him in properly participating in the educational program;
  • Faculty in science programs with labs have demanded that the access of a student with a service animal be restricted citing safety concerns;
  • A student with PTSD who expresses his displeasure with the delay in receiving his accommodations by loudly confronting the disability services staff and remarking that the office should be destroyed is suspended for an academic year; and
  • A faculty member refuses to provide an approved accommodation of a student using her laptop in class because he feels it would be distracting.

It is becoming more and more difficult for disability services staff to manage the demands of students, parents and faculty as accommodation requests become more complex and elaborate and the disagreements concerning the manner in which accommodations are provided become more heated. During this webinar, we will discuss important imperatives that influence the manner in which such situations should be managed in order to avoid inadvertently stumbling into compliance violations.